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  • How To Buy
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  • If you would like to take some of our products, you can buy in two ways.

    First way is that you can buy from our partners in your location. Please find out the sellers near your house, click Where To Buy.

    Should you prefer to buy directly from manufacturer, please take the follow steps:

     

    ● Step 1: Configuring Your Order

    The steps below can serve as a basic guide for configuring an order. Please refer to individual product pages for information on options and limitations, and don't hesitate to ask your sales representative for further clarification.

    Choose Your Product
    We offer a wide variety of USB related products, each available in different models, colors, sizes and shapes, and all of which can be customized with your logo. Click here to view our products.

    Choose Your Imprint Options
    Every product has varying logo imprint options and imprint areas. Please check an individual product page to view the imprint options/areas available for a specific model. Click here to view the imprint options.

    Choose Your Data Services (optional)
    Consider adding value to your order with a preloaded catalog or slideshow presentation. Click here to view the data services available.

    Choose Your Packaging (optional)
    Whether you intend to give away your products or sell them, we have a packaging solution for your needs. Many of these options can be fully-customized. To determine what packaging options are compatible with the product you are ordering, please check individual product pages. Click here to view the packaging options.

    Choose Your Accessories (optional)
    Keyrings, customizable lanyards, extensions cords and USB docking stations are just a few of the useful accessories we offer to complement and enhance your order. The less expensive items can often be included as a bonus with very large orders, so ask your sales representative about availability and special offers. Click here to view the accessories options.

    Request A Quote
    Once you have browsed our website and have an idea what products and services you are interested in, you can proceed and request a quote. Quote requests will be responded to within 24 hours (excluding weekends and holidays).

    Request A Mockup
    Once one of our sales representatives has contacted you with a quote, you may request to receive a mockup image of your graphics on any of our products. It is important that you follow the guidelines for submitting graphics (see Step 2 below) before e-mailing your graphics to a sales representative. Please provide us with any/all specifications you require when you submit your logo. The more details, the better!

    Step 2: Processing Your Order

    Be advised that we must receive full payment or an authorized Purchase Order, in addition to all preload and graphics files, before we will begin production of an order (including rush orders). For international orders, please provide a copy of your driver's license or a form of identification with a copy of the front and reverse of your credit card.

    Turnaround Time
    For standard turnaround time and available of rush service, please check individual product pages.

    Important Note: Many factors can lengthen turnaround time: size and complexity of the order, submission of graphics, data services content, multiple products, customization options, etc. The general rule is that the simpler the order, the faster we can get it produced and delivered to you.

    Minimum Order Quantities (MOQ)
    Some of the customized merchandise we sell requires a minimum order quantity. MOQ are typical for orders that require extensive customization, custom colors, custom molding as well as products like Portable Media Players and Mice. Minimum order quantities may also exist for various products before customization. Please check with a sales representative to see if the product you're interested in has a MOQ. MOQ details are subject to change and are often not available via the website.

    Order Changes
    In the case that you find out that a last-minute change is needed, there is still a possibility that we can make a change following your original approval. Although we CANNOT promise that a last-minute alteration can be made. Depending on your order’s stage of production, we will try and accommodate any need for change that should arrive along the way. The earlier you let us know, the better.

    Order Cancellations/Replacement/Warranty Info
    Once your products have been printed, no further modifications or additions can be made to the graphics. Please make sure that you examine and proofread all the documents you submit to us before placing your order. No returns or refunds are offered on customized merchandise. Most of our products carry a three (3) year limited warranty and will be replaced if broken. Please check individual product pages for length of warranty